How to Add ProProfs Live Chat with WordPress Website

 

ProProfs Live Chat plugin for WordPress is a live chat plugin that one can use to add customer support to their website. This is the best live chat software that helps you to connect with website visitors and existing customers. With our live chat plugin for WordPress, we not only help you increase your leads but also boost customer delight.

 

Here's how the ProProfs Chat will appear on your WordPress website:

 

Sample for the Live Chat Integration with Wordpress Website

 

Note: Click here for the steps for integrating Live Chat with the WordPress Divi theme. 

 

In this article, you will learn:

 

1. Adding ProProfs Live Chat to your WordPress Website

2. Adding Pre Chat forms using ProProfs Chat Plugin

3. Adding ProProfs Live Chat in Divi Theme

 

 

 How to Add ProProfs Live Chat to your WordPress Website

 

Step 1: Navigate to the Plugins section on your WordPress dashboard.

 

Navigate to Plugin Option

 

Step 2: Click the Add New button.

 

Click the Add New button.

 

Step 3: Enter ProProfs Live Chat in the search section. You will find ProProfs Live Chat – Live Chat Plugin for WordPress Website. Click the Install Now button to proceed.


Install ProProfs Live Chat Plugin

 

Step 4: When the installation is successfully completed, click the Activate button.

 

Activate the Live Chat App

 

Step 5: Navigate to the Plugins section and click the Settings button under the ProProfs Live Chat plugin. 

 

Navigate to ProProfs Live Chat App Settings

 

Step 6: Log in to your ProProfs Chat account with your valid credentials.

 

Log in to your ProProfs Live Chat Account

 

Step 7: Congratulations! You have successfully installed your WordPress plugin. You can also utilize your ProProfs Chat dashboard from here.

 

You have successfully installed your WordPress plugin

 

Now you have added the ProProfs Chat on your WordPress website, you can add the pre chat forms using the ProProfs Chat plugin.

 

 How to Add the Pre Chat Form Using the ProProfs Chat Plugin

 

Step 1: In the left sidebar, go to ProProfs Chat to open the chat window customization options.

 

 

Step 2: Select Pre Chat from the menu. Enable the Pre Chat form using the toggle button, edit the form fields, and click Save.

 

 

Step 3: Select Post Chat from the menu. Enable the Post Chat form using the toggle button, edit the form fields, and click Save.

 

 

Step 4: Select Offline Message from the menu. Edit the form fields and click "+Add Fields" to capture more details. Click Save to apply the changes.

 

 

How to Add ProProfs Chat on Divi Theme

 

Step 1: Log in to ProProfs Chat. Go to Settings > Channels> Website and copy the code snippet.

 

Navigate to Integration

 

Step 3: Now login to your Divi-themed WordPress and click "Use Visual Builder."

 

Login to your Divi-themed Wordpress

 

Step 4: Navigate to Insert Module(s) and click to add code module.

 

Navigate to Insert Module(s)

 

Step 5: Navigate to </> Code option and click here to add code module.

 

 

 Navigate to </> Code option

 

Step 6: Paste ProProfs Live Chat Installation code here and click on Save & Exit to save the changes.

 

Paste ProProfs Live Chat Installation code here

 

Step 7: Now click on the Publish button to save and view the changes.

 

Click on the Publish button to save

 

 That is all about adding ProProfs Chat to your WordPress website.

 

 

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