How to Enable Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds an extra layer of security to your ProProfs Chat account by requiring you to provide an additional verification code along with your credentials.
This article will guide you on how to easily set up 2FA using the Google Authenticator app, ensuring that only authorized individuals can access your ProProfs Chat account.
Here’s how the prompt window appears and asks for the security code when Two-Factor Authentication is enabled on your ProPorfs Chat account:
Leveraging 2FA in your ProProfs Chat account, you can:
Prevent unauthorized access to your account even if your login credentials are compromised
Secure your conversations, user data, and confidential information from unauthorized access
In this article, you will learn how to:
Step 1: Click on your user profile icon and select “My Account.”
Step 2: Go to Security and enable Two Factor Authentication using the toggle button.
Step 3: Once you enable the Two Factor Authentication, click Next to proceed.
Step 4: Install the Google Authenticator app on your Android/iOS device. You’ll get a six-digit security code on the app as you scan the QR code. Enter this code and click Verify.
Once the verification is successful, you will see a confirmation message like this:
Step 1: Log in to your ProProfs Chat account.
Step 2: You’ll receive a code in your Google Authenticator app on your mobile device. Enter the code and click “Verify.”
That’s all you need to learn about enabling Two Factor Authentication in ProProfs Chat. If you're still experiencing difficulties or encountering any issues, please contact our dedicated support team.