How to Install Live Chat on Your Website




ProProfs Live Chat lets you deliver a delightful customer experience by interacting with visitors on the go. You can add a live chat feature on your website with minimal effort by leveraging the easy integration of ProProfs Chat with your website.




Adding Live chat on your website enables you to:

  • Proactively solve customer problems

  • Optimize the chat experience with quick responses

  • Boost leads and sales


In this article, you’ll learn:


1. Installing Live Chat Using Code Snippet

2. Installing Live Chat Using Google Tag Manager


How to Install Live Chat Using Code Snippet


Step 1: In your ProProfs Chat Account, go to Settings > Channels > Website. Copy the code snippet and paste it before the </body> tag on your web page editor.


Installing ProProfs Live Chat


Step 2:  Alternatively, you can also send instructions to your developers by clicking ‘Mail instructions’ if you want to.


Instruct the Developer to Install Live Chat


Step 3:  Enter the recipient's name, subject, and instructions in the message box. Click Send when your message is ready.


Sending Details to the Developer


How to Install Live Chat via Google Tag Manager

In your ProProfs Chat Account, follow these steps:


Step 1: Click ‘Install Chat’ on the dashboard or navigate to Settings >> Channels >> Website.


Step 2: Select Install via Google Tag Manager.


Step 3: A Google Sign-In popup opens. Enter details of your Google Tag Manager (GTM) account.


Step 4: The installation process begins. You will receive an ‘Installed’ message upon finishing.


Installing Live Chat via Google Tag Manager


That is all about Installing Live Chat on your website.



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