How to Install Live Chat on Your Website

ProProfs Live Chat lets you deliver a delightful customer experience by interacting with visitors on the go. You can add a live chat feature on your website with minimal effort by leveraging the easy integration of ProProfs Chat with your website.

Adding Live chat on your website enables you to:

• Proactively solve customer problems

• Optimize the chat experience with quick responses

• Boost leads and sales

In this article, you’ll learn:

1. Installing Live Chat Using Code Snippet

2. Installing Live Chat Using Google Tag Manager

How to Install Live Chat Using Code Snippet

Step 1: In your ProProfs Chat Account, go to Settings > Channels > Website. Copy the code snippet and paste it before the </body> tag on your web page editor.

Step 2:  Alternatively, you can also send instructions to your developers by clicking ‘Mail instructions’ if you want to.

Step 3:  Enter the recipient's name, subject, and instructions in the message box. Click Send when your message is ready.

How to Install Live Chat via Google Tag Manager
 

In your ProProfs Chat Account, follow these steps:

Step 1: Click ‘Install Chat’ on the dashboard or navigate to Settings >> Channels >> Website.

Step 2: Select Install via Google Tag Manager.

Step 3: A Google Sign-In popup opens. Enter details of your Google Tag Manager (GTM) account.

Step 4: The installation process begins. You will receive an ‘Installed’ message upon finishing.

That is all about Installing Live Chat on your website.