How to Integrate Nutshell With ProProfs Live Chat

Nutshell integration is an upgraded web-based application that allows you to work effectively as well as efficiently to save your time. It also helps you to manage your business leads, contacts, and accounts. With ProProfs Live Chat and Nutshell CRM integration your transcripts would be sent to Nutshell automatically and logged as activities. The main feature of this integration includes it's smooth and easy to use interface with a powerful management tool. Android and iPhone apps both include Nutshell's detailed sales analytics data.


Benefits of ProProfs Live Chat Integration with Nutshell:

  • The reports or data is easy to store
  • Powerful sales transcript automation
  • Track your leads and sales representative's activities
  • It can be integrated with Google applications


Here's how you can integrate ProProfs Live Chat with InfusionSoft:

Step 1: Log in to your Nutshell account and go to Your Settings.


Navigate to Nutshell Settings


Step 2: Then, under the Connections Tab, Select API Keys.


Select API Key


Step 3: Click Add API key. Give the API key a name and click New API Key. Make sure the permission given is API+ user impersonation.


Add New API Key


Step 4: Open the newly formed API Key by clicking it. Next, copy the API address.


Copy the API Address


Step 5: Next login into your ProProfs Chat Account and go to Settings >> Integration.


Navigate to Settings & Select Integrations


Step 6: Enable Nutshell under Integration. Next, enter your Nutshell User ID and the copied API Key. Click on Save.


Add User ID and API Key


Step 7: You can then see your contacts by clicking the People icon in your Nutshell dashboard.


Now you can see contacts in your Nutshell Account






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