How to Integrate Zoho CRM With ProProfs Live Chat

ProProfs Live Chat provides seamless integration with Zoho CRM. Now all your chat sessions and visitor information can be directly stored in the Zoho CRM.

Here's how you can integrate ProProfs Live Chat with Zoho CRM:

Step 1: On your Zoho CRM dashboard, click Setup on the top right corner.

Step 2: Go to Developer Space.

Step 3: Go to the tab CRM API and click (To manage your authentication tokens, click here).

Step 4: The authentication token is generated.

Step 5: Access your ProProfs Live Chat dashboard and go to Settings >> Integrations and enable Zoho.

Step 6: Enter the required details below and save. The integration is now complete.

Now you can see that your chat session is posted to your Zoho CRM account.

Step 7: Go to your Zoho CRM account and you able to see the lead for chat transcripts.

Step 8: There you can see your imported chat sessions.