How to Add ProProfs Live Chat to DotNetNuke
DotNetNuke, an open-source Content Management System (CMS), offers a powerful platform for website creation. By integrating ProProfs Live Chat into your DotNetNuke-powered website, you can provide instantaneous support to your visitors and customers. This Microsoft-style guide will walk you through the process of seamlessly adding ProProfs Live Chat to your DotNetNuke website.
By Leveraging ProProfs Chat in your DotNetNuke website, you can:
- Provide instant assistance to your website visitors and customers
- Customize the chat widget to match your brand's look and feel
- Track metrics like chat volume, response times, customer satisfaction ratings, and agent performance to identify areas for improvement, optimize your support processes, and enhance the overall customer experience.
Step 1: Obtain the Live Chat Installation Code
- Log in to your ProProfs Chat dashboard.
- Navigate to Settings > Installation.
- Copy the Live Chat installation code provided.
Step 2: Access the DotNetNuke Admin Panel
- Sign in to your DotNetNuke admin panel.
- Enter the edit mode by locating the "Edit" button situated at the bottom left corner of the panel
Step 3: In the edit mode, find the "Add Module" button located near the bottom right corner.
Step 4: From the module options, select "HTML Pro."
Step 5: Utilize the drag-and-drop functionality to position the HTML Pro module in the desired section of your page.
Step 6: Once the module is added to your page, it will appear as an added module. Select the module and access its settings.
Step 7: Configuring the HTML Pro Module Settings
- Enter the desired Module Title and Tags.
- Enable the option to "Display Module on All Pages."
- Paste the previously copied Live Chat installation code into the "Footer" text box.
- Save your changes by selecting "Update."
Congratulations! You have successfully integrated ProProfs Chat with your DotNetNuke-powered website. Your visitors and customers can now benefit from real-time support provided through ProProfs Chat. If you still face any issues in integrating ProProfs Chat with DotNetNuke, contact our support team.