How to Add ProProfs Live Chat to DotNetNuke


DotNetNuke, an open-source Content Management System (CMS), offers a powerful platform for website creation. By integrating ProProfs Live Chat into your DotNetNuke-powered website, you can provide instantaneous support to your visitors and customers. This Microsoft-style guide will walk you through the process of seamlessly adding ProProfs Live Chat to your DotNetNuke website.


By Leveraging ProProfs Chat in your DotNetNuke website, you can:


  • Provide instant assistance to your website visitors and customers
  • Customize the chat widget to match your brand's look and feel
  • Track metrics like chat volume, response times, customer satisfaction ratings, and agent performance to identify areas for improvement, optimize your support processes, and enhance the overall customer experience.


To Integrate ProProfs Live Chat With DotNetNuke


Step 1: Obtain the Live Chat Installation Code

  • Log in to your ProProfs Chat dashboard.
  • Navigate to Settings > Installation.
  • Copy the Live Chat installation code provided.


copy proprofs chat installation code


Step 2: Access the DotNetNuke Admin Panel


  • Sign in to your DotNetNuke admin panel.
  • Enter the edit mode by locating the "Edit" button situated at the bottom left corner of the panel


Dotnetnuke edit mode


Step 3: In the edit mode, find the "Add Module" button located near the bottom right corner.


Dotnetnuke edit module


Step 4: From the module options, select "HTML Pro."


Dotnetnuke HTML Pro


Step 5: Utilize the drag-and-drop functionality to position the HTML Pro module in the desired section of your page.


HTML Pro in Dotnetnuke


Step 6: Once the module is added to your page, it will appear as an added module. Select the module and access its settings.

HTML Pro settings


Step 7: Configuring the HTML Pro Module Settings

  • Enter the desired Module Title and Tags.
  • Enable the option to "Display Module on All Pages."
  • Paste the previously copied Live Chat installation code into the "Footer" text box.
  • Save your changes by selecting "Update."


Adding Live Chat to Dotnetnuke website


Congratulations! You have successfully integrated ProProfs Chat with your DotNetNuke-powered website. Your visitors and customers can now benefit from real-time support provided through ProProfs Chat. If you still face any issues in integrating ProProfs Chat with DotNetNuke, contact our support team.



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