How to Add ProProfs Live Chat to LightCMS
Integrating ProProfs Live Chat into your LightCMS website is a crucial step towards delivering exceptional customer service. With this integration, you'll be able to offer real-time assistance to your customers, address their queries promptly, and enhance their overall browsing experience. In this article, we will guide you through the process of seamlessly integrating ProProfs Live Chat into your LightCMS website.
By integrating ProProfs Chat with your LightCMS website, you can:
- Provide instant support to your website visitors for faster query resolution and a more satisfying customer support experience
- Personalize the chat widget's appearance, chat window colors, and chat triggers to create a cohesive and visually appealing experience for your website visitors
- Gain insights into your customer support performance with ProProfs Chat's analytics and reporting
Step 1: On your ProProfs Chat dashboard, go to Settings > Channels > Website and copy the Live Chat installation code.
Step 2: Log in to your LightCMS account and go to Design.
Step 3: Go to Options > Edit source.
Step 4: From the page source code editor, select the specific page where you want to add the Live Chat. Paste the copied code into the selected page's source code and save the changes.
Once you have completed these steps, ProProfs Live Chat will be successfully added to your LightCMS website.
Here's how the chat appears on your LightCMS website:
You have successfully integrated ProProfs Live Chat into your LightCMS website. Your customers can now enjoy instant support, enhancing their experience on your website. Feel free to explore the ProProfs Live Chat features further to optimize your customer service.
We hope this article has been helpful in guiding you through the process. If you have any further questions or need assistance, please don't hesitate to reach out to our support team.