To Integrate ProProfs Live Chat With 3dcart


As an e-commerce software, 3dcart enables you to build and manage your online store effectively. By integrating ProProfs Live Chat, you can take customer support to the next level by providing instant assistance and improving the overall customer experience on your website.


This help article will guide you through the step-by-step process of integrating ProProfs Live Chat with your 3dcart store.


Here's how the ProProfs Chat widget will appear on your 3dcart website


ProProfs Chat and 3dcart integration


Integrating ProProfs Chat with 3dcart website lets you:


  • Provide instant support to your customers
  • Gain valuable insights and analytics about your website visitors' behavior 
  • Tailor the chat widget's appearance and functionality to align with your brand


To Integrate ProProfs Live Chat With 3dcart


Step 1: On your ProProfs Live Chat dashboard, go to Settings > Channels > Website and copy the Live Chat installation code.


proprofs live chat code


Step 2: Log in to your 3dCart account and go to Settings from the left side menu. In the upper right corner, click on More, and then select Edit Template (HTML).


3dcart online store


Step 3: Select "frame.html" or "home.html" and click Edit. Click the Edit button to make changes to the selected template.


3dcart online store settings


Step 4: Paste the ProProfs Chat installation code in the code editor and click Save. Once done, click View Store (at the top left).


Paste the live chat installation code

By following the simple steps outlined in this guide, you have successfully integrated ProProfs Live Chat with your 3dcart-powered website. However, if you are still facing any issues with integrating ProPorfs Chat with the 3dcart website, feel free to reach out to our support team.



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