How to Integrate CS-Cart With ProProfs Live Chat
Leverage real-time customer engagement by seamlessly integrating ProProfs Live Chat with your CS-Cart-based e-commerce website. By integrating ProProfs Live Chat, you can take your customer engagement to new heights and transform opportunities into solid leads.
This help article will take you through the steps to effortlessly integrate ProProfs Live Chat with CS-Cart, enabling you to provide exceptional customer support and monitor website visitors right from your CS-Cart store.
Here's how the ProProfs Chat widget appears on your CS-Cart store:
By integrating ProProfs Chat with your CS- cart store, you can:
- Address customer queries in real-time, ensuring high customer satisfaction and trust in your brand
- Gain valuable insights into visitor behavior and preferences
- Assist customers in real-time during their buying journey, addressing concerns promptly
Step 1: Log into ProProfs Live Chat Account. Go to Settings > Channels > Website and copy the ProProfs Chat Live Chat code.
Step 2: Log into the CS-Cart Store admin account.
Step 3: From the upper menu, click on Design. Select Layouts from the dropdown menu.
Step 4: Locate and click on Manage Blocks.
Step 5: Click on the HTML block option to create a new HTML block.
Step 6: In the content section of the newly created HTML block, paste the ProProfs Live Chat code that you copied in Step 1.
Step 7: Add the Block to Your Layout.
Find the ProProfs Live Chat block in the list and select it.
Step 8: Edit the layout where you want to display ProProfs Live Chat.
ProProfs Live Chat is now successfully integrated with your CS-Cart store.
That's all you need to know about integrating ProProfs Chat with CS-Cart store. If you encounter any issues or need further assistance, feel free to reach out ProProfs support for help.