How to Integrate Zen Cart With ProProfs Live Chat

Zen Cart is an open-source online store management system, designed to help you create and sell products on your website. You can use its own payment gateway or integrate it with your own.

To further enhance your customer experiences, add ProProfs Chat to your Zen Cart-powered website. It will not only allow you to instantly engage with customers but also personalize communication, increase lead generation, and quickly resolve any issues.

Here's how you can  integrate ProProfs Live Chat with Zen Cart:

Step 1:  On your ProProfs Chat dashboard, go to Settings >> Installation. Copy the Live Chat Installation code.

Step 2: Download the plugin application.

Step 3: Then right-click on that ProProfs Live Chat zip file and unzip the live chat plugin to proceed further.


 

Step 4: Go to Zen Cart >> l2s in that folder you will find a text file of l2scode.txt.

Step 5: Edit that file and paste the ProProfs Live Chat Installation code in that file and save the file.

Step 6: Copy l2s folder into Zen Cart >> Includes >> Modules.

Step 7: Copy l2schat.php into Zen Cart >> Includes >> Modules >> Sideboxes.

Step 8: Copy tpl_l2schat.php into Zen Cart >> Includes >> Templates >> Template_default >> Sideboxes.

Step 9: Log into your Zen Cart Admin account. Navigate to upper menu Tools, select Layout Boxes Controller.


 

Step 10: Click on sideboxes/l2schat.php and set the position of ProProfs Live Chat.

Step 11: Click on the Update to save the change.