How to Add ProProfs Live Chat to Kentico


Integrating ProProfs Live Chat with your Kentico CMS-based website allows you to provide excellent customer support through live chat. With its exciting features and user-friendly functionality, ProProfs Live Chat opens up new possibilities for customer delight. This article will guide you through the integration process, helping you enhance the support experience on your Kentico website.


Leveraging ProProfs Chat on your Kentico CMS, you can:


  • Provide real-time assistance for your website visitors
  • Customize the chat widget's design, color scheme, and placement on your Kentico website to match your brand's feel
  • Get insights into chat volume, response times, customer satisfaction ratings, and other performance metrics.


Here's how your Kentico website will look after completing this integration: 


Integrate ProProfs Live Chat with Kentico


To Integrate ProProfs Live Chat with Kentico


Step1. From your ProProfs Live Chat dashboard, navigate to Settings > Channels > Website and copy the installation code.


proprofs chat code


Step 2. Login to your Kentico CMS admin panel. Look for the option labeled "Edit Layout" and click on it.


Log in to your Kentico CMS admin panel


Step 4. Paste the ProProfs Live Chat installation code into the HTML editor and click on the Save button to save the changes.


Paste ProProfs Live Chat and click on Save


ProProfs Live Chat is now successfully integrated with your Kentico website. Your website will now display the live chat interface, enabling you to provide real-time support to your customers.


ProProfs Live Chat is now ready to delight customers on your Kentico website


That's all you need to know about integrating ProProfs Live Chat with the Kentico CMS website. If you encounter any issues during the integration process, feel free to contact our support team.



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