How to Add ProProfs Live Chat with WordPress Website

ProProfs Live Chat plugin for WordPress is a live chat plugin that one can use to add customer support to their website. This is the best live chat software that helps you to connect with website visitors and existing customers. With our live chat plugin for WordPress, we not only help you increase your leads but also boost customer delight.

Here's how the ProProfs Chat will appear on your WordPress website:

In this article, you will learn:

1. Adding ProProfs Live Chat to your WordPress Website

2. Adding Pre Chat forms using ProProfs Chat Plugin

3. Adding ProProfs Live Chat in Divi Theme

 How to Add ProProfs Live Chat to your WordPress Website

Step 1: Navigate to the Plugins section on your WordPress dashboard.

Step 2: Click the Add New button.

Step 3: Enter ProProfs Live Chat in the search section. You will find ProProfs Live Chat – Live Chat Plugin for WordPress Website. Click the Install Now button to proceed.

Step 4: When the installation is successfully completed, click the Activate button.

Step 5: Navigate to the Plugins section and click the Settings button under the ProProfs Live Chat plugin. 

Step 6: Log in to your ProProfs Chat account with your valid credentials.

Step 7: Congratulations! You have successfully installed your WordPress plugin. You can also utilize your ProProfs Chat dashboard from here.

Now you have added the ProProfs Chat on your WordPress website, you can add the pre chat forms using the ProProfs Chat plugin.

 How to Add the Pre Chat Form Using the ProProfs Chat Plugin

Step 1: In the left sidebar, go to ProProfs Chat to open the chat window customization options.

Step 2: Select Pre Chat from the menu. Enable the Pre Chat form using the toggle button, edit the form fields, and click Save.

Step 3: Select Post Chat from the menu. Enable the Post Chat form using the toggle button, edit the form fields, and click Save.

Step 4: Select Offline Message from the menu. Edit the form fields and click "+Add Fields" to capture more details. Click Save to apply the changes.

How to Add ProProfs Chat on Divi Theme

Step 1: Log in to ProProfs Chat. Go to Settings > Channels> Website and copy the code snippet.

Step 3: Now login to your Divi-themed WordPress and click "Use Visual Builder."

Step 4: Navigate to Insert Module(s) and click to add code module.

Step 5: Navigate to </> Code option and click here to add code module.

Step 6: Paste ProProfs Live Chat Installation code here and click on Save & Exit to save the changes.

Step 7: Now click on the Publish button to save and view the changes.

 That is all about adding ProProfs Chat to your WordPress website.