How to Invite Visitors With Invitation Pop-Ups
An Invitation Pop-up is an automatic chat invite that you can send to your website visitors. It can be set to trigger after a specified period of time, such as 10 seconds, and encourages your website visitors to engage in a chat conversation.
Here's how the Invitation Pop-Ups appear on your webpage:
By leveraging Invitation Pop-ups, you can:
- Prompt your website visitors to engage in a chat conversation, leading to increased interaction and higher chances of conversion
- Proactively reach out to your website visitors and initiate a conversation
To Enable the Invitation Pop-up Feature
Step 1: Access your ProProfs Live Chat dashboard and navigate to Settings > Advanced > Invitation Pop-up.
In the Invitation Pop-up settings, you can configure the following options:
- Automatic Invitation: Enable this feature to activate the Invitation Pop-up functionality.
- Time Delay: Set the specific time interval after which the invitation will appear to your website visitors.
- Invitation Style: Choose the desired style for your invitation. You can opt for a Chat Window or an Invitation Pop-up. If you select Invitation Pop-up, you can further customize the text message of the invitation.
- Invitation Close Time: Choose the desired style for your invitation. You can opt for a Chat Window or an Invitation Pop-up. If you select Invitation Pop-up, you can further customize the text message of the invitation.
Remember to click "Save" once you have finished configuring the Invitation Pop-up settings.
By following the steps outlined above, you can easily enable and configure the Invitation Pop-up feature to invite visitors to chat on your website.
If you're having any difficulties or have further questions regarding the setup or customization of the Invitation Pop-up, feel free to contact our support team. We'll be more than happy to assist you and provide any necessary guidance.

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