How to Integrate ProProfs Chat with Calendly

Learn how to seamlessly connect ProProfs Chat with Calendly to enhance your scheduling process and improve customer engagement.

Use Case: Imagine a scenario where a customer on your website wants to schedule a demo. With ProProfs Chat and Calendly integration, they can effortlessly book a time that suits them, improving user experience and streamlining your scheduling workflow.

Benefits:

• Effortless Scheduling: Simplify the scheduling process for your customers by seamlessly integrating ProProfs Chat with Calendly. Allow users to book appointments directly through the chat interface.
• Improved Customer Engagement: Enhance customer engagement by providing a convenient and interactive way for users to schedule meetings or events without leaving the chat platform.

How to Integrate ProProfs Chat with Calendly

Step 1: Navigate to the "Bots" section in your ProProfs Chat dashboard and click the edit icon next to the bot you want to integrate.

Step 2: Click the "Add" button to view the branching options. Under Integrations, select "Calendly" to enable the integration.

Step 3: Configure Interaction Panel

• Name the interaction for easy identification.
• Specify the bot response for a personalized user experience.

Step 4: Paste the link in the designated field within ProProfs Chat and click the Save button to activate the integration.

To Get the Calendly Link

Step 1: Log in to your Calendly account.

Step 2: Go to Event types and select “Copy Link” by clicking on the settings icon.

Alternatively, you can choose “Date & Time” as the response type to let the bot allow visitors to schedule appointments/meetings via Calendly.

You have successfully integrated The ProProfs Chat with the Calendly account. If you encounter any issues or have any questions, feel free to contact our support team.