How to Integrate ProProfs Chat with Calendly


Learn how to seamlessly connect ProProfs Chat with Calendly to enhance your scheduling process and improve customer engagement.


Use Case: Imagine a scenario where a customer on your website wants to schedule a demo. With ProProfs Chat and Calendly integration, they can effortlessly book a time that suits them, improving user experience and streamlining your scheduling workflow.




  • Effortless Scheduling: Simplify the scheduling process for your customers by seamlessly integrating ProProfs Chat with Calendly. Allow users to book appointments directly through the chat interface.
  • Improved Customer Engagement: Enhance customer engagement by providing a convenient and interactive way for users to schedule meetings or events without leaving the chat platform.


How to Integrate ProProfs Chat with Calendly


Step 1: Navigate to the "Bots" section in your ProProfs Chat dashboard and click the edit icon next to the bot you want to integrate.


edit bot  

Step 2: Click the "Add" button to view the branching options. Under Integrations, select "Calendly" to enable the integration.


add calendly integartion


Step 3: Configure Interaction Panel


  • Name the interaction for easy identification.
  • Specify the bot response for a personalized user experience.


Configure Interaction panel


Step 4: Paste the link in the designated field within ProProfs Chat and click the Save button to activate the integration.


paste calendly link


To Get the Calendly Link


Step 1: Log in to your Calendly account.


Step 2: Go to Event types and select “Copy Link” by clicking on the settings icon.


access calendly link


NOTE: To confirm a successful integration, test the process by initiating a chat and attempting to schedule an event using Calendly.

Alternatively, you can choose “Date & Time” as the response type to let the bot allow visitors to schedule appointments/meetings via Calendly.


schedule meet with date and time option


You have successfully integrated The ProProfs Chat with the Calendly account. If you encounter any issues or have any questions, feel free to contact our support team.



Related Articles:

  • How to Create a Help Desk Ticket Within a Chat Window
  • How to Integrate Zendesk With ProProfs Live Chat
  • How to Add ProProfs Live Chat to Your Wix Website
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