Live Chat Help Center

Getting Started

Setting up Visitor Chat Window

Operator Management

Chatbot

Manage Chat Transcripts

Ticket Management

Advanced Settings

Live Chat Integrations

Reports

Introduction to Reports

Reports Summary

Chat Rating Report

Operator Performance Report

Bot Performance Report

Timesheet

Visitor Report

View Contacts Report

Chat Routing Report

Announcements & Greetings Report

How to Schedule Live Chat Reports

Account and Billing

GDPR Compliance