How to Integrate GoTo Meet With ProProfs Chat
GoTo Meet is a paid screen-sharing tool for chat operators to assist & guide customers more effectively, thus reducing help tickets. Integrating Goto Meet with ProProfs Chat lets you easily share your screen, allowing the chat operator and customer to connect seamlessly. You will need a Client ID and Client Secret from your GoTo Meet account to integrate into ProProfs Chat.
Here is how a GoTo Meet option will appear in the following:
Operator chat window
Visitor Chat Window
Enabling screen sharing via Goto Meet in ProProfs Chat lets you:
Share specific content from multiple screen options
Record meet session & download it for future reference
View transcripts in auto-scroll or manual mode
Pause & resume screen sharing for enhanced privacy
NOTE: The benefits mentioned above are accessible only under the paid plan.
In this article, you will learn:
Step 1: Sign up in your GoTo Meet Account.
Step 2: Fill in the required form field and click Sign Up.
Step 3: Verify your account using the code sent to your registered email.
Once your account is successfully verified, you will be redirected to create OAuth client.
Step 4: Click “Create a Client.”
Step 5: Enter the Client name, description, and the URL to be redirected. Once done, click Next.
Step 6: Select the client scope(s) and click Save.
Once you save the preferences, you will get the Client ID and Client Secret.
Step 7: Copy the Client ID and Client Secret. Click Done.
Your GoTo account is now ready for integration with the chat application.
Step 1: In your ProProfs Chat dashboard, navigate to Settings > Advanced > Screen Sharing. Enable “GoTo Meet” using the toggle button.
Step 2: Click >. Enter the Client ID and Client Secret and finally, Save the credentials.
GoTo Meet will be successfully integrated with ProProfs Chat.
That is all about integrating GoTo Meet with ProProfs Chat.