How to Integrate GoTo Meeting With ProProfs Chat
GoTo Meeting is a paid screen-sharing tool for chat operators to assist & guide customers more effectively, thus reducing help tickets. Integrating Goto Meeting with ProProfs Chat lets you easily share your screen, allowing the chat operator and customer to connect seamlessly. You will need a Client ID and Client Secret from your GoTo Meeting account to integrate into ProProfs Chat.
Here is how a GoTo Meeting option will appear in the following:
Operator chat window
Visitor Chat Window
Enabling screen sharing via Goto Meeting in ProProfs Chat lets you:
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Share specific content from multiple screen options
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Record meet session & download it for future reference
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View transcripts in auto-scroll or manual mode
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Pause & resume screen sharing for enhanced privacy
In this article, you will learn:
1. How to Set up Your Account in GoTo Meeting
2. How to Integrate GoTo Meeting with ProProfs Chat
How to Set up an Account in Goto Meeting
Step 1: Sign up in your GoTo Meeting Account.
Step 2: Fill in the required form field and click Sign Up.
Step 3: Verify your account using the code sent to your registered email.
Once your account is successfully verified, you will be redirected to create OAuth client.
Step 4: Click “Create a Client.”
Step 5: Enter the Client name &Description in their respective fields, and in the Redirect URLs field, paste the following URL: https://s01.live2support.com/dashboard/go_meeting.php. Once you're done, click Next.
Step 6: Select the client scope(s) and click Save.
Once you save the preferences, you will get the Client ID and Client Secret.
Step 7: Copy the Client ID and Client Secret. Click Done.
Your GoTo account is now ready for integration with the chat application.
How to Integrate GoTo Meeting with ProProfs Chat
Step 1: In your ProProfs Chat dashboard, navigate to Settings > Advanced > Screen Sharing. Enable “GoTo Meeting” using the toggle button.
Step 2: Click >. Enter the Client ID and Client Secret and finally, Save the credentials.
GoTo Meeting will be successfully integrated with ProProfs Chat.
That is all about integrating GoTo Meeting with ProProfs Chat.