How to Enable Voice Assistant in Chatbot
ProProfs Chat lets you enable the voice assistant feature in the chatbot to enhance the customer support experience.
The Bot Voice Assistant in ProProfs Chat is helpful as it:
- Offers hands-free operation.
- Saves time and resources.
- Automate repetitive tasks.
Below is a short video with the Bot Voice assistant turned on:
Step 1: Go to “Settings” in the upper menu bar.
Step 2: Under the “Chat Window,” click “Settings.”
Step 3: Under Settings, navigate to the “Voice Assistant” tab and enable it using the toggle button. Click “Save.”
The Voice assistant feature is now activated in the chat window.
If a user wishes to mute/unmute the Voice assistant, they can do so by clicking on the mic button in the chatbot.
That is all about bot voice assistant in ProProfs Chat.