How to Enable Voice Assistant in Chatbot

 

ProProfs Chat lets you enable the voice assistant feature in the chatbot to enhance the customer support experience.

 

The Bot Voice Assistant in ProProfs Chat is helpful as it:

 

  • Offers hands-free operation.
  • Saves time and resources.
  • Automate repetitive tasks.

 

Below is a short video with the Bot Voice assistant turned on:

 

 

 

How to Enable Voice Assistant in Chatbot

Step 1: Go to “Settings” in the upper menu bar.

 

Go to Settings

 

Step 2: Under the “Chat Window,” click “Settings.”

 

Chat Window Settings

 

Step 3: Under Settings, navigate to the “Voice Assistant” tab and enable it using the toggle button. Click “Save.”

 

Voice Assistant

 

The Voice assistant feature is now activated in the chat window.

 

ProProfs Chat Window with Voice Assistant


If a user wishes to mute/unmute the Voice assistant, they can do so by clicking on the mic button in the chatbot.

 

ProProfs Chat Window

 

That is all about bot voice assistant in ProProfs Chat.

 

 

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