How to Enable Voice Assistant in Chat 


The Voice Assistant in ProProfs Chat is a valuable tool that enhances the customer support experience. By enabling this feature, users can interact with the chatbot hands-free, utilizing voice commands for seamless communication. This automation not only saves time and resources but also streamlines repetitive tasks, improving overall efficiency.


This help article will guide you step by step on how to enable voice assistant in ProProfs Chat.


The Bot Voice Assistant in ProProfs Chat is helpful as it:


  • Offers hands-free operation.
  • Saves time and resources.
  • Automate repetitive tasks.



Below is ProProfs Chat Window with Bot Voice assistant turned on:


Chat window Preview


How to Enable Voice Assistant in Chatbot


Step 1: Go to “Settings” in the menu bar.


Go to Settings


Step 2: Under the “Chat Window,” click “Settings.”


Chat Window Settings


Step 3: Under Settings, navigate to the “Voice Assistant” tab and enable it using the toggle button. Click “Save.”



The Voice assistant feature is now activated in the chat window.


ProProfs Chat Window with Voice Assistant

If a user wishes to mute/unmute the Voice assistant, they can do so by clicking on the mic button in the chatbot.


ProProfs Chat Window


That's all about the voice assistant in ProProfs Chat. If you encounter any issues or have any questions, don't hesitate to reach out to our support team.



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